Effective Date: August 15, 2026
This Privacy Policy describes the manner in which Bastion Clean Co. LLC (“Bastion,” the “Company,” “we,” “us,” or “our”) collects, uses, maintains, discloses, and otherwise processes personal information obtained through bastionclean.com (the “Website”), in connection with requests for services, and through other interactions with the Company.
By accessing or using the Website, submitting information to the Company, requesting a quotation, scheduling services, or otherwise communicating with Bastion, you acknowledge the practices described in this Privacy Policy.
Bastion may collect personal information that you voluntarily provide to us, including, without limitation:
We may also collect information automatically when you access or use the Website, including information regarding your Internet Protocol address, browser type, device type, operating system, referring website, pages viewed, dates and times of Website access, approximate geographic location, and other information concerning interaction with the Website.
Bastion may collect, use, retain, and otherwise process personal information for legitimate business purposes, including, without limitation, to:
Bastion may also use information for purposes reasonably related to or compatible with the purpose for which the information was originally provided.
When you provide a telephone number, email address, or other contact information to Bastion, the Company may use such information to communicate with you regarding quotations, service requests, appointments, customer service matters, payments, and other matters relating to your relationship with Bastion.
Such communications may be made by telephone call, electronic mail, or text message.
Message and data rates may apply to text-message communications depending upon your wireless carrier and service plan.
Where consent is required by applicable law for marketing or promotional communications, Bastion will seek to obtain such consent as required.
Consent to receive marketing communications is not a condition of purchasing cleaning services from Bastion.
Recipients may request that promotional text messages cease by replying STOP, where such functionality is available, or by contacting Bastion using the information set forth at the end of this Privacy Policy.
Bastion may continue to send non-promotional communications reasonably necessary to complete an existing quotation, appointment, transaction, payment, service request, or other customer relationship.
Bastion does not sell mobile telephone numbers or text-message opt-in information for monetary consideration.
Mobile telephone numbers, text-message consent records, and opt-in information obtained from customers or prospective customers will not be shared with unaffiliated third parties for their own independent marketing or promotional purposes.
Bastion may provide such information to vendors and service providers solely as reasonably necessary to facilitate communications on Bastion’s behalf, operate its systems, provide requested services, or comply with applicable law.
The Website and third-party services used in connection with the Website may employ cookies, pixels, server logs, analytics technologies, and other similar technologies.
Such technologies may be used to:
Users may be able to disable or remove cookies through their browser settings. Blocking or disabling certain technologies may affect the availability or functionality of portions of the Website.
Bastion may disclose personal information to third parties when reasonably necessary for legitimate business purposes, including as described below.
Bastion may engage third-party service providers in connection with:
Such service providers may receive personal information reasonably necessary to perform services for or on behalf of Bastion.
Bastion may provide personal information to cleaning professionals, independent contractors, subcontractors, and other service personnel when reasonably necessary to coordinate or perform requested services.
Information disclosed for this purpose may include, without limitation, the service address, scheduling information, scope of work, access instructions, property information, and customer preferences relevant to performance of the requested service.
Bastion seeks to limit such disclosures to information reasonably necessary for the applicable assignment or business purpose.
Bastion may disclose personal information if the Company reasonably believes disclosure is necessary or appropriate to:
In the event of a proposed or completed merger, acquisition, financing, sale of assets, restructuring, reorganization, bankruptcy, dissolution, or other business transaction involving all or any portion of Bastion’s business, personal information may be disclosed or transferred in connection with such transaction, subject to applicable law.
Bastion does not presently sell personal information for monetary consideration as part of its ordinary business operations.
Bastion does not intend to sell sensitive personal information.
If the Company’s practices materially change in a manner that requires additional notice or consent under applicable law, Bastion will seek to provide such notice or obtain such consent as required.
Payments for Bastion services may be processed through third-party payment processors or financial-service providers.
Depending upon the payment method used, Bastion may not directly receive, process, or retain complete payment-card information.
Third-party payment processors may collect and process payment information in accordance with their own privacy policies, security practices, and contractual terms.
Bastion may maintain transaction-related information, including invoice amounts, payment status, transaction identifiers, dates, and related records, for legitimate accounting, tax, customer-service, dispute-resolution, compliance, and business purposes.
Bastion endeavors to employ reasonable administrative, technical, physical, and organizational safeguards appropriate to the nature of the personal information maintained by the Company and designed to protect such information against unauthorized access, use, disclosure, alteration, destruction, or loss.
Notwithstanding the foregoing, no electronic transmission, Internet connection, computer system, data-storage system, or security measure can be guaranteed to provide absolute security.
Accordingly, Bastion does not warrant or guarantee that personal information transmitted to, maintained by, or processed on behalf of the Company will be completely secure or immune from unauthorized access, disclosure, loss, or misuse.
Nothing in this Privacy Policy is intended to waive or limit any right or obligation that cannot lawfully be waived or limited.
Bastion may retain personal information for such period as the Company reasonably determines is necessary or appropriate in light of:
When personal information is no longer reasonably required, Bastion may delete, destroy, anonymize, aggregate, or otherwise dispose of such information in accordance with applicable law and the Company’s business practices.
Depending upon applicable law and the circumstances, an individual may have certain rights concerning his or her personal information.
Such rights may include the right to request:
The availability and scope of any such rights are subject to applicable law and may be limited by statutory exemptions, legal obligations, legitimate business requirements, transaction records, fraud-prevention requirements, contractual obligations, or the need to establish, exercise, or defend legal claims.
Privacy-related requests may be submitted using the contact information provided in Section 17 below.
Bastion reserves the right to take reasonable measures to verify the identity and authority of any individual submitting a privacy request before acting upon such request.
Bastion Clean Co. LLC is a Texas limited liability company.
To the extent applicable to Bastion and a particular processing activity, Bastion intends to handle personal information in accordance with applicable Texas privacy and data-security requirements.
Texas residents seeking to exercise a privacy right available to them under applicable law may contact Bastion using the information provided below.
Nothing in this Privacy Policy shall be interpreted as an admission that any particular statute, regulation, or legal requirement applies to Bastion where such statute, regulation, or requirement would not otherwise apply.
The Website and Bastion’s services are intended for adults seeking residential or commercial cleaning services and are not directed to children under thirteen (13) years of age.
Bastion does not knowingly solicit personal information directly from children under thirteen through the Website.
If Bastion becomes aware that personal information has been collected directly from a child under thirteen in circumstances requiring parental consent and such consent has not been obtained, Bastion may delete such information as required by applicable law.
The Website may contain links to websites, applications, payment platforms, or other services operated by third parties.
Bastion does not control such third parties and is not responsible for their privacy, security, content, availability, representations, or practices.
The inclusion of a link to a third-party website or service does not constitute an endorsement of that third party’s privacy or security practices.
Use of third-party websites and services is subject to the terms, conditions, and privacy policies established by the applicable third parties.
Certain Internet browsers, devices, and software may provide privacy preferences, including “Do Not Track” or similar signals.
Because technologies, standards, and legal requirements concerning such signals continue to develop, Bastion may not respond to every browser or device-based signal.
Where applicable law requires recognition or processing of a particular privacy preference mechanism, Bastion intends to comply with such legal requirement to the extent applicable.
Bastion reserves the right to amend, revise, supplement, or otherwise modify this Privacy Policy from time to time to reflect changes in the Company’s operations, Website, technologies, service providers, legal obligations, or information-handling practices.
Any revised Privacy Policy will be posted on the Website and will identify the date upon which the revised version becomes effective.
Unless otherwise required by applicable law, the version posted on the Website shall govern information-handling practices from and after its stated effective date.
Questions, concerns, requests, or communications regarding this Privacy Policy or Bastion’s privacy practices may be directed to:
Bastion Clean Co. LLC
Texas, United States
Website: bastionclean.com
Email: info@bastionclean.com
Telephone: 512-645-1770
